Training Booking Procedure
In our endeavour to provide a quick and efficient service to our training customers, the following sets out the procedure for booking places on one of our training courses.
- Using the training schedule, select the preferred courses.
Note - Second place discount is only available to attendees on the same course. - Contact the Planit training department on 024 7671 3434 to check availability of course places and request a booking form. This will be faxed/emailed to you with the course details completed. A location map and accommodation list will be included.
- Upon receipt of the booking form, check the details and fill in the requested information; trainee names, order number, authorising signature and date.
- IMPORTANT - Fax/email back the training booking form. YOU WILL NOT BE REMINDED. IT IS YOUR RESPONSIBILITY TO RETURN THE BOOKING FORM(S). Unconfirmed Places will only be held for seven days.
- A confirmation letter will be faxed/emailed to you within two working days. Where appropriate, this will include a course syllabus. If you do not receive a confirmation letter within two working days, contact the training department as soon as possible and re-fax/re-emailing your booking form.
- Our accounts will be notified and where appropriate an invoice will be sent. Fees MUST be paid 14 days prior to the training course start date.
- Trainees MUST bring the training course confirmation letter when attending the training course.
Trainee names can be specified as 'TBA' (to be advised) if they are not known at the time of booking. Attendees may be substituted up to the commencement of the course. Non-attendance will be subject to a cancellation charge.
We reserve the right to apply cancellation charges if written notification is not received in accordance with the schedule below:
| 14 days prior to the course start date | No charge |
|---|---|
| Between 14 and 3 days prior to the course start date | 50% of course fees |
| Less than 3 days prior to the course start date | 100% of course fees |
Grants are available from both local government and the EU for training and re-training of staff. Contact your local Training and Enterprise Council, Department of Employment or Chamber of Commerce to find out what is available in your area.
When booking multiple courses it is your responsibility to ensure a suitable time between courses and that trainees have had time to assimilate and put into practice what has already been learnt.
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