Planit Support Services

We continue developing and enhancing our software to give your company the ability to become more efficient and profitable. A new version of our software is usually released at least once a year.

Software is a critical part of your everyday manufacturing; we understand this and we have implemented an easy, cost-effective way for you to remain current with the latest software and techniques.

Additionally, our technical support team will assist you with any software problems that are not covered in our extensive training courses.

Below you will find a brief description of the support services we offer. For more information or to renew your support, please contact us on 024 7671 3434.

Alphacam

Annual Software Maintenance Plan (SMP) - Alphacam's Annual Software Maintenance Plan provides you with all of the new releases and updates of Alphacam for a period of one year. When a new version or update is released, Alphacam will automatically be sent to you. Your will be sent a reminder letter and courtesy quote for renewal at the end of your SMP plan, so that you never have to worry when your SMP expires.

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Cabinet Vision

Cabinet Vision's support plan provides you with all the new releases and version updates and allows you access to our certified technical support team members for one year. For your convenience, the tech team can be contacted via email, fax, telephone or our eSupport website. All the support you need to succeed with Cabinet Vision is included in this package! Please note that while there is no limit to the number of times you can contact the tech team for assistance, clients may be directed to one of our training courses if they are in need of training rather than technical assistance.